Frequently Asked Questions
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What is check in/check out time?
Check in is 4:00 PM
Check out is 11:00 AM
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Do you offer early check in?
Yes, based off hotel availability. Feel free to reach out to us at info@Arcadianhotel.com, and we would be happy to add that request to your reservation.
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Is there an Incidental authorization upon check-in?
$50/day authorization. Regardless of your booking method, all guests must provide a valid credit card for incidentals upon check-in.
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Do you allow smoking on property? In the rooms?
Our property is a smoke-free hotel, therefore smoking is not allowed in the guest rooms, only in designated smoking areas outside of the hotel. A $500 deep cleaning fee will be assessed should this not be adhered to.
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Is there a minimum age for check-in?
Yes, 21 years old.
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Do you offer wireless internet in the hotel and guest rooms?
Yes, wireless internet is included in our daily facility fee charge of $30, before tax, per day.
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Do you offer room service? What are the hours?
No room service.
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What is the requirement to check in to the room?
Our hotel guests are required to have a valid ID and a credit card with matching names at check in.
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Can I check in with my debit card?
Yes, a valid debit card can be used at check-in. Please note: a hold will be placed on the card for the full amount of the stay, plus $50 a day for incidentals. It can take your bank 7 to 10 business days to return the funds to the account after you check out. If you present a debit card, please plan accordingly.
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Do you have a business center?
We do not have a business center.
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Do you have connecting rooms?
Yes, based upon availability. Contact the hotel directly for special requests at info@Arcadianhotel.com.
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Do you have accessible rooms?
Yes, as outlined on the website.
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Do you have a pool?
We do not have a pool.
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Do you provide any meals?
We offer complimentary continental breakfast from 7-10am in our lobby. This is included in our daily destination fee.
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Do you have fridges / microwaves / coffee makers in the rooms?
Yes, we offer fridges and coffee makers in the room at no charge. We offer complimentary coffee as well as a microwave in our lobby.
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Do you allow pets?
No, pets are not allowed, with the exception of registered service animals.
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Do you have a fitness center? What kind of equipment does it have? What are the hours?
Our fitness center can be accessed 24 hours/day. Equipment available includes: three treadmills, two stationary bikes, elliptical machine, multi-functional trainer, free weight station, medicine balls and yoga mats.
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Will your rooms allow rollaway beds/cribs? Is there a charge?
We do not have rollaway beds. Cribs are available at no charge based on availability.
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Are you close to public transportation?
Yes, the Boston subway system, the T, runs directly in front of our hotel. We are directly on the C branch of the Green Line; Saint Paul Street is the closest station. Please see our City Explorer offer that includes MTBA passes per stay.
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Do you provide parking?
Yes, we have an underground garage available for guests for $45 per night. There is a height clearance of 6’10” with complimentary in and out privileges. Please see our Park and Play offer that includes nightly parking during your stay.
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Do you have a spa?
We do not have a spa.